Contacting our staff by Phone or Email

Appointments

1. Calling the clinic at 919.471.9622
     Press 1 when the voicemail prompt starts to reach the appointment menu
       Then Press 1 if you're making an appointment for a work-related injury
       OR Press 2 if your appointment is not work-related


2. Send an email to an appointment coordinator to contact you to schedule an appointment. (Do not use this option for urgent appointments.)

The following numbers will enable you to direct dial members of the NCOC staff without going through the automated voicemail system. To email members of our staff, click on their names below.

Administrative Questions:
Surgical Coordinator (Almekinders, Kelley, Richard)	Priscilla	919.403.5144
Surgical Coordinator (Minchew, Parekh, Schreyack, Tawney)	Janet	919.403.5143
Worker's Comp Coordinator	Suzie	919.403.5145
Medical Records	Sheronda	919.471.9622 ext. 181
DME Questions	Jared	919.403.5147
Billing - Duke Cutomer Service		919.620.4555

If you are an existing patient of the practice and you have a medical question or need a prescription renewed during regular business hours, please contact your physicians' care team directly. NOTE: prescription requests will only be accepted from 8AM - 4PM, Monday - Friday.

Dr. Almekinder's Care Team	Suzanne	919.403.5148
Dr. Kelley's Care Team	Alicia	919.403.5151
Dr. Minchew's Care Team	Susan	919.403.5149
Dr. Parekh's Care Team	Tiandra	919.403.5180
Dr. Richard's Care Team	Catalina	919.403.5162
Dr. Schreyack's Care Team	Annette	919.403.5160
Dr. Tawney's Care Team	Amy	919.403.5161

After Hours Contact:

If you have to contact a provider after hours, call our answering service at 919.470.4442 and they will reach a member of our medical team. Please do not use this number to renew medication. Calls for prescription refills are only handled during normal business hours.